Contacto
Reserva tu traslado a cualquier parte de la isla con facilidad
Find us
Enjoy our rates and the best private service with more than 30 years of close and familiar experience. Contact us and we will get back to you as soon as possible with the best prices and a solution adapted to your needs.
We provide services for all groups, from 2 people to large groups.
Services to the airport or any other point, ask all your questions!
Camí des Ses Pedreres, 47 - 07600 – Palma de Mallorca
(34) 629 749 279
info@rafabus.com
Contact
¿Tienes dudas?
Where do I find the driver?
Your driver will await you at the Airport Meeting Point with a sign with your name on it.
The Meeting Point is located in the middle of the arrivals hall, in front of gate C, exit no. 4
What if I can't find the driver?
If you cannot find the driver, please contact us by calling the telephone number provided in the reservation.
Will other passengers travel with me?
No, in our company all transfers are totally private.
We do not have shared transfers.
Do children and babies count as passengers?
Yes, they count as passengers since they occupy a seat, the regulations do not allow children to be seated on top of an adult during the journeys.
Do you have baby seats or boosters for children?
Yes, we have safety seats for children and babies, simply indicate in the reservation which seat you need or the age and weight of the child / baby.
What happens if my flight is delayed?
Don’t worry, if you gave us the flight number, the driver can know your status at all times. Likewise, for his greater peace of mind, you can notify us of any changes to your flight.
Which is the method of payment?
The payment method is in cash to the conduit at the time of performing the service. If you wish, you can pay by credit card by requesting it in advance when making the reservation.
You can also make the payment by bank transfer one week in advance of the day of the service.
When do I have to book?
We recommend booking as far in advance as possible, due to availability.
If you need a last minute service, do not hesitate to check availability.
Can I travel with sports equipment?
Yes, at Rafabus we have vehicles and trailers to transport your special luggage (Bicycles, golf bags, instruments … etc.)
It may have an additional charge, check your budget without obligation.
What is the correct pick-up time for my transfer to the Airport?
The pick-up time depends on where you are staying, check it on your request or with your driver.
Can I make changes to my reservation?
Yes, 24 hours in advance. Some changes, such as a different zone or number of passengers, may be different from the agreed price.
What happens if we arrive at different flights?
Make the reservation with the arrival time of the last flight, provide us with the flight numbers and the driver will come to pick them up at the arrival of the last flight.
Can I make an additional stop?
Yes, let us know in your reservation. Your stop could be different hotels, key / luggage collection, grocery shopping… etc.
Depending on the downtime, it may have an additional cost.
El mejor servicio
Transfers and pick-ups at any location
We travel anywhere and everywhere, 24 hours a day, 7 days a week.
The best professionals
Qualified drivers with extensive driving experience. More than 30 years providing transport services.
Competitive prices
We offer a personalised and competitive price for our clients, adapting to the context and needs.
Payment on arrival at the point of service and flexible cancellation option
Payment of the service on arrival at the meeting point, with the possibility of making flexible changes or cancellations to the service.